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Frequently Asked Questions

Q: What payment methods do you accept?

A: We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all via PayPal.

Q: How secure is this website?

A: This website uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

Q: Do I need a PayPal account to purchase from this website?

A: No, you are not required to have a PayPal account to purchase from this website. For non-PayPal account users, pay with your debit or credit card on the PayPal login page.

Q: How and when will I receive my templates ?

A: To avoid high shipping charges and get the product to you quickly, we currently send an instant download link to the email account you use during checkout.

Q: How long does it take to receive my download link?

A: The instant download link is sent to your email address immediately after your payment clears. If it has been 1 hour and you have not received your download link, please check your bulk, spam or junk mail folder. You also may need to set your email to allow messages from info@homecaretemplates.com. Please send us an email if you have not received the forms. We will send them again right away.

Q: Are these forms suitable for other countries besides the US?

A: Yes, there is nothing country or state specific in any of the forms. The forms are written specifically for the home health care industry. They will work in any country. However, at this time, they are only available in English.

Q: What if I don’t have the programs needed to open these forms?

A: Our documents are created in Microsoft Word or Excel. If you do not have Microsoft Office, there is a free office productivity software you can download here http://www.openoffice.org/. You can also go to microsoft.com and search for the Word Viewer. This is a free download which will allow you to view and print your files. The library generally carries those programs as well.

Q: What if I am unhappy with the forms once I receive them?

A: We want every one of our customers to have the best experience possible. We will do everything we can to correct the problem. Please notify us within 5 days of receipt with any problems you may have.

Q. I already have some of my own business or agency systems. Why purchase your templates ?

A. Even if you only used some of our materials then this would still be a valuable resource to compare, add to or improve your existing systems.

Q. What about franchises?

A. Although franchises can be right for some people we can provide you with the necessary employee manual, forms and templates at the fraction of the cost of a franchise and with no royalties to pay ever.

Q. Why not do it all ourselves?

A. Our staff have compiled our solutions over many years. It would take you many months/years to create the quality of these materials from scratch. Our solutions have been tried and tested.

Home Health Care
Business Startup Kit

Our How to Start a Home Health Care Agency Business Package includes over 100 professionally formated, comprehensive documents in WORD and EXCEL format and are all FULLY CUSTOMIZABLE so you can add your Company logo, customize footers, and make changes to meet your company needs. Receive all these ready made forms and templates that you can personalize, customize and print in minutes.

Recent Testimonials

  • "You really understand the home health care industry. Your home care business start up guide and business plan sample content promotes the highest business standards. Your forms and templates are easy to use and adapt and is highly customizable. The information included is of the highest quality and I am proud to use them in my home care business."
    Bob C. - Georgia
  • “I am a start up home care business and was very pleased to have come across your business start up materials. I have looked at other informational home health care business materials but have found your business tools very useful and more professional. I am now able to focus on operating and growing my business."
    Carol J. - California
  • "I have found your home care product to be remarkable! I am doing a start-up home health care business and am finding your forms, templates and business plan guides extremely helpful. I started my home health care business and got what I wanted! Thanks for a wonderful product!"
    Hailey L. - New York
  • "The business plan guides are a wonderful guidance through all the issues in the process of preparing a home care business marketing and business plan. I love this business start up package because it included everything I needed to start my business and all the forms and templates are so convenient and easy to use."
    Heather A. - Illinois
  • "My experience in the year since I opened my home care business has been extremely positive. I have found your home care business forms, and templates to be extremely helpful. Not only are the materials you provided comprehensive but they are very professional and easy to use. You saved us hundreds of hours and thousands of dollars in consulting fees. We could not have done it without your help, Thank You!"
    Chantal T. - Texas